Privacy Policy

People’s Telecom is committed to your right to privacy, and we recognize the importance of privacy to our customers, counter parties and website visitors. By reading this statement you consent to the processing of your Information in accordance with this Privacy Policy (Policy). We will keep this Policy under review and any changes made from time to time will be posted on this page. This Policy sets out details of the Information we collect about you and the ways in which we may use that Information.

Personal and/or Commercial Business information

Information means the information/data provided by you, other personal, financial and commercial information and the documents (including but not limited to any document, commercial paper, deed or other form) provided in respect of all herein.

People’s Telecom endeavors to collect and use your Information only with your knowledge and consent. We may gather your Information from a purchase through your customer enquiries, via email, through our business dealings or through our customer services team, when you request product information or, when you register online or enter any promotions or competitions through any channel. For web visitors, a user must first complete a registration form. During registration, the user is required to give their contact information (such as name and email address). Demographic and geographic Information may be requested. People’s Tee does not share any personal or private customer/business Information submitted online with third parties other than as set out herein. This Information will be stored, analyzed and used to assist People’s Telecom to improve our services.

The Information you provide on the people’s telecom website and/or other communication channels will be held only by people’s telecom and its affiliates or duly authorized agents. Your Information will not be given or sold to any outside organization for marketing purposes without your consent.

We may disclose, share, transfer, store or process your Information to/with other companies in the  of companies, including their respective partners, agents and subcontractors, for any relevant purposes. In addition, we may disclose your Information as may be required by law, regulation or legal proceedings.

Data Collection and Processing

By submitting your Information you accept that your details and related Information will be managed, stored, transferred and processed by people’s telecom in accordance with applicable policies and procedures which may include using third party services for such management, storage, transfer, and/or processing. Please note that people’s telecom may provide aggregate statistics and general Information about people’s customers, sales, traffic patterns and related site information to reputable third-parties, but these statistics and general information will not include personally identifying Information. People’s telecom shall take reasonable measures to protect any Information provided and maintain privacy of such Information in accordance with standard applicable practices.

Cookies

A cookie is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. The cookies do not contain any of your personally identifiable information.

Purpose of collecting Information

The Information is used to contact the user about the services on our site for which they have expressed interest.

If you are a people’s telecom registered customer, we may use your Information for the purposes of: (a) verifying that you are an authorized user if you call the people’s telecom customer services, (b) informing you of any service-related changes affecting your purchase.

People’s telecom may also use the Information for the purposes of: (c) providing you with people’s telecom and related products and services, (d) informing you of people’s telecom special offers and any products and services offered by the people’s group companies that we think may be of interest to you. People’s telecom may also be obliged to disclose your Information to meet any legal or government regulatory requirements or obligations in accordance with the applicable laws.

If you decide that you no longer want to be contacted from a particular company, you should contact people’s telecom directly at customercare@peoplestelecom.qa

From time to time people’s telecom also requests Information from users via our online surveys and satisfaction questionnaires. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this Information. Information requested may include contact information (such as name and address).  Survey Information will be used for purposes of monitoring or improving customer experience.

Comments and Questions

People’s Telecom reserves the right to amend or modify this Policy at any time and in response to changes in applicable with the data protection and privacy legislation. If you have any comments or questions about this Policy or about the Information we have gathered about you, please contact people’s telecom at  customercare@peoplestelecom.qa